Today, most people prefer doing almost everything online, right from buying things to paying utility bills. While online transactions are very convenient, it has its share of disadvantages. If you are not careful while transacting online, a single mistake can prove very costly. Recently, a 25-year-old investment banking analyst from Mumbai lost Rs 87,420 while buying beer online.
See Also: How People Lose Money to Online Frauds?
A woman from Mumbai who works for an International Bank wanted home delivery of beer. She Googled for nearby alcohol stores and dialed the number listed for the Star Wine shop. The person who picked up the call asked her to pay Rs 420 via the mobile wallet for 3 beer bottles she had ordered.
To make the payment she was asked to share her Unified Payments Interface or UPI ID. She shared her Unified Payments Interface ID as requested. As soon as she shared the details; Rs 420 got debited from her bank account. She soon received another message saying Rs 29,000 was debited from her bank account.
According to the statement given by the victim, she did not share the One Time Password (OTP), sent to her mobile number during the first transaction. She never shared any other bank details like debit and credit card details and the PIN number.
As Rs 29,000 was debited from her bank account; she called up the same number (Star Wine Shop listed in Google) and asked what had happened. The person who picked up the call said that the money was debited from her bank account by mistake and would be returned to her bank account as soon as possible.
The victim felt something was wrong and visited the wine shop in person. By the time she reached the shop; Rs 58,000 had been debited from her bank account in 2 transactions.
As soon as she reached the shop, she enquired with the shopkeeper on the fraudulent transaction which took place with her account. But, the shop keeper said that the number she had called was not of the wine shop. After knowing this, she went to the Police Station and filed an FIR.
This is not the only case where people are cheated while ordering liquor over the phone. There have been many similar cases in Mumbai. A few months back, a pilot had lost Rs 38,000 while ordering liquor from the same wine shop. Even he had called the same number.
In a similar incident, another two people were cheated of Rs 35,500 and Rs 20,000 while trying to order wine from the same shop.
1. Never rely on the customer care number which comes up on Google. Instead, you must visit the original website of the company and collect the number.
2. Never share your personal information like card details, CVV, OTP, and unified payments interface ID and so on, with anyone over the phone.
See Also: How To Avoid Online Fraud?
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