With the intention of bringing transparency and fair price practices in the real estate sector in India, the government launched the Real Estate Regulation and Development Act, RERA, on 1st May 2017. According to the Real Estate Regulation and Development Act, all builders have to register with the real estate regulatory authority and get the registration number.
The buyer can file a RERA complaint under the following situations:
If a builder does not deliver possession of property within the agreed period of time, the buyer has all the right to file a RERA complaint. The buyer can file the complaint and get a refund of the money paid along with the interest.
A complaint under RERA can be filed against a builder, if the buyer has deposited his money with the builder based on false or misleading advertisements displayed. According to the rule, a builder is not allowed to display misleading advertisements.
As per rules, a builder is allowed to take only 10% of the cost of the property as an advance. The buyer has all the rights to file a complaint under RERA if a builder demands advance payment of more than 10% of the cost of the property.
It is mandatory that all the projects be registered under RERA and no builder is allowed to sell the property, without registration. If a builder is found selling an unregistered project, the homebuyer is allowed to file a complaint under RERA.
As per the rules, a builder has to upload each and every detail of the project on the website of the Regulatory Authority. In case he fails to do so, a buyer can file a complaint against him under RERA.
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RERA complaint procedure In India
Any aggrieved home buyer can approach the Real Estate Regulatory Authority or the adjudicating officer to file a complaint.
Buyers can also file a RERA complaint against builders online. There are different portals for different states.