With an increase in the number of people using smartphones; phone scams are very common these days and a lot of people have lost lakhs of rupees to this fraud. Fraudsters call innocent people and use various tricks to cheat them of their hard-earned money. They either ask them to provide their personal banking information or make them download remote access apps on their phone.
Once all the data is collected, they use it to carry out fraudulent transactions and wipe out money from bank accounts. Many people who were victims to this fraud were not aware of what steps should be taken to get their money back. So, in this blog, we will discuss how to report a phone scammer.
See Also: 9 Common Phone Scams in 2019
If you are a victim of a phone scam you must follow the below-mentioned procedures to get back the money lost.
1. Contact the bank
If you have lost money from your bank account to a phone scammer, you have to report this to the bank immediately and get your account blocked to avoid fraudulent transactions in the future. In case fraudulent transactions have taken place due to negligence, the entire loss must be borne by you until your report this to the bank. So, it is important to report the fraud as soon as possible. If any unauthorized transactions take place after reporting the fraud, you will have to bear that loss.
2. File an FIR
In case you are a victim to a phone scam, you must file an FIR at the nearest police station. Filing FIR is very important as it stands as an official record of the incident.
Or
File a complaint with cyber crime cell
If you are a victim of a phone scam, you must file a complaint with the nearest cyber crime cell of the city where you stay. You can file a complaint at any of the cyber crime cells in India, irrespective of the place where you live. This is because cybercrime comes under the purview of global jurisdiction.
Along with the application letter, you must provide your name, email id and phone number while filing the cybercrime complaint. The letter you write must be addressed to the Head of the Cyber Crime Cell. You must provide certain documents while filing the complaint.
Here are the documents you must submit while filing a complaint against phone scam
1. Six months bank statement
2. Copy of the SMS received concerning the unauthorized transactions.
3. Copy of the ID and address proof as provided to the bank.
Cybercrime cells in India:
Mumbai
Address: Cyber Crime Investigation Cell
Office of Commissioner of
Police office,Annex -3 Building,
1st floor, Near Crawford Market,
Mumbai-01.
Contact :+91-22-22630829,+91-22-22641261
E-mail id: officer@cybercellmumbai.com
Bangalore
Address: Cyber Crime Police Station, CID Annexe Building, Carlton House, # 1, Palace Road, Bangalore – 560001
Contact: 8022094498
Email ID: cybercrimepscomplaint@gmail.com
Noida
Address: Centre for Cyber Crime Investigation, Plot No: B-110 A, Sector-6, Noida
Contact: (0120) 2422271, 8800165252
Uttarakhand
Address: Special Task Force Office
Sub Inspector of Police, Dehradoon
Contact: +91 135 2640982, +91 94123 70272
Email ID:dgc-police-us@nic.in
Uttar Pradesh
Address: Cyber Complaints Redressal Cell,
Nodal Officer Cyber cell Agra,
Agra Range 7,Kutchery Road,
Baluganj,Agra-232001
Uttar Pradesh
Contact:919410837559
e-mail: info@cybercellagra.com
Gujarat
Address: DIG, CID, Crime, and Railways
5thFloor
Police Bhavan
Sector 18, Gandhinagar 382 018
Contact:+91-79-2325 4384, +91-79-2325 0798
+91-79-2325 3917 (Fax)
Lucknow
Address: V-Floor, Indira Bhawan, Ashok Marg, Lucknow
Contact: (0522) 2287253
Email ID: eowhq@up.nic.in
Bihar
Address: Cyber Crime Investigation Unit
Dy.S.P.Kotwali Police Station, Patna
Contact: +91 94318 18398
E-mail: cciu-bih@nic.in
Kerala
Hitech Cell
Address: Police Head Quarters
Thiruvananthapuram
Contact Details: +91-471 272 1547, +91-471 272 2768
E-mail: hitechcell@keralapolice.gov.in
Meghalaya
Address: SCRB,Superintendent of Police
Meghalaya
Contact: +91 98630 64997
E-mail: scrb-meg@nic.in
Punjab
Address: Cyber Crime Police Station
DSP Cyber Crime,
S.A.S Nagar,Patiala,
Punjab
Contact: +91 172 2748 100
West Bengal
CID, Cyber Crime
West Bengal
Contact: +9133 24506163
e-mail:occyber@cidwestbengal.gov.in
Noida
Address: Centre for Cyber Crime Investigation, Plot No: B-110 A, Sector-6, Noida
Contact: (0120) 2422271, 8800165252
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