Indian railways offers you the facility of ticket cancellation, in case there is a change in your date of journey. You will be granted a refund on the entire amount or the partial amount, based on several conditions. There are also certain cases where you will not be granted refunds at all. To claim the refund, you are required to file the TDR (Ticket Deposit Receipt) and it has to be filed within a prescribed time limit.
These are the 6 scenarios where money is not refunded to passengers:
1. Tatkal Ticket: Tatkal ticket scheme of the Indian Railways is meant for last minute or immediate plans. Under this scheme, passengers can book train tickets just a day before the journey. In case you cancel the confirmed Tatkal ticket, you will not receive any refunds from the railways. If you cancel waitlisted Tatkal tickets, you will be provided a partial refund after deducting some charges as per the rules.
2. If the confirmed ticket is not cancelled or TDR (Ticket Deposit Receipt) is not filed online up to 4 hours before the scheduled departure of the train, you will not be given any refunds by the railways.
3. If the RAC (Reservation against Cancellation) e-tickets are not cancelled or TDR (Ticket Deposit Receipt) is not filed online, up to thirty minutes before the departure of the train, you won't be provided a refund by the railways.
4. You can cancel the waitlisted i-tickets at the computerized Passenger Reservation System (PRS) counter up to thirty minutes before the scheduled departure of the train. You will not be granted refunds by the railways, if you cancel the RAC or wait-listed tickets after 30 minutes before the departure of the train.
5. As per the rules, you cannot cancel the tickets booked in premium special trains. In case you cancel the tickets, you will not be granted refunds. You can cancel the ticket only if the train is cancelled. In such cases, you will be given refunds as per the refund rules.
6. In case you lose or misplace your train tickets, you will not be provided any refunds as per the rules. However, you can be issued a duplicate ticket and travel on the same train. If you lose your train ticket, report it to the railways immediately to avoid any kind of fraud.