If you have paid a higher tax to the government vis-a-vis the actual tax liability, you are eligible for an income tax refund from the Income Tax Department. This happens when self-assessment tax paid or TDS deducted is more than the actual tax liability or when advance tax is paid. After processing your income tax returns (ITR), if the tax department decides that a refund is payable, you will be informed via SMS and email. The notice sent to you by the Income Tax Department will have information like amount of refund you will receive and refund sequence number. This intimation is sent under Section 143(1) of the income tax Act.
Your refund will be credited to the pre-validated bank account. In case you have not received the refund amount, you can raise a service request on the e-filing portal.
If you want to raise the request for the refund re-issue using the e-filing website, the rejection of refund on the tin-nsdl website must be reflected. You won't be able to raise the refund re-issue request, if the reason for rejection is not reflected on the e-filing website or if you cannot track the status of your tax refund.
Here are the steps you need to follow to raise refund re-issue request:
To raise the refund re-issue request, you must first logon to the 'e-Filing' Portal www.incometaxindiaefiling.gov.in.
Once you login to the 'e-Filing' Portal you have to click on 'My Account' menu and then click the 'Service Request' link.
Under the 'Request Type' you must select the 'New Request' and under 'Request Category' you have to select 'Refund Reissue'. Click on submit once these are selected.
Once you click on submit, details like PAN, Return Type, Assessment Year, Acknowledgement No, Communication Reference Number, Reason for Refund Failure and Response is displayed.
Under the 'Response' column you must click on Submit. Once you submit, all your bank accounts with status validated and EVC enabled; are shown on the screen.
You must select the bank account to which you would like to receive the refund and then click on continue. To cross verify the details, all the information like bank account number, IFSC, account type, and bank name will be displayed.
If the details displayed are correct, you must click on OK in the popup. Then the option for e-verification appears in the dialogue box. You have to select a suitable mode of e-Verification. Once you select the mode of e-Verification, you have to generate and enter the Electronic Verification Code (EVC) or Aadhaar OTP as applicable to continue with the request submission.
Once you are done with the above-mentioned steps, a success message will be displayed on the screen, which confirms that the Refund Re-issue request has been submitted.
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