Zomato moves cyber police over its fake helpline

Online food major Zomato moved the cybercrime police station alleging impersonation and fraud by a bogus customer care support helpline who allegedly is fleecing customers. The company, in its complaint, claimed that it does not have any customer care helpline phone numbers. But recently, it has received complaints from its customers about the presence of bogus/fake website and contact numbers on the internet guised as customer care websites/contact numbers of Zomato. The complaint filed by Zomato reads: “The customers approaching these websites and contact numbers for resolution of their grievances are being cheated and duped in different ways".