ID: # IMC000001856

money deducted from account but not credited in my wallet

last night ( 18.12.2016, @ 10.00pm) i am trying to load my wallet with 152 ruppees but not credited, then i try one more time same wii happen then i check my account ballance & both the times 152 + 152 is deducted from my account. i check in transaction history no transaction id is appeared then i compalint on mobikwik help portal they replied that money is deducted but not updated in walleet & says that contact your bank .