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ID: # IMC000001653

Fake Invoice / Wrong Business Practice

I bought an Split A.C. from Shopclues.com order no.90033412. Product was delivered with a fake invoice and no warranty card with it. I repetedly followed up with support team to provide me a genuine invoice and warranty card but they are unable to do so. I believe that shopclues is intentionally defending its merchant and misguiding it's customer by replying that their merchant have provided right invoice and no warranty card is require to claim warranty. While company policy of Godrej clearly say that warranty card duly signed and stampted by seller is mandatory to cover warranty if require in future.