Home > Complaints > > Cheated about offer
ID: # IMC000001849

Cheated about offer

I purchased a one plus 3 cellphone from on 12 th of november, there was a 5% cash back offer going on if you make the purchase through HDFC debit card. I clarified it with their representative through chat about this offer and he assured me that i will get the 5% cash back into my account ( i have the transcript of the complete chat in my mail box) . After, being confirmed about the cash back i made the purchase, and now firstly they denied there was any such offer in the month of November, but after going through the chat they agreed to just 500 rupess cashback, that too after 90 days . While, the actual 5% cashback amount comes to 1400 rupees, because the purchase was for 27,999 rupees.