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ID: # IMC000001931

Non refund of Money for undelivered product

i have purchased Original Xiaomi Mi Power Bank 10000mAh with item no*********** of Rs1199/- on 25.03.2017 . On 28.03.2017 i received email from ebay that my order have been returned as it was not delivered and refund will be processes but delivery was not tried once. Till date my refund is not even initiated . I have talked with customer care 4 times and ever time it is responded that problem will be sorted with in 72 hours. I want my money back.