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ID: # IMC000001605

Different product

I bought a Nike bag from Flipkart on 7th of march which was delivered to me on 15th of march. The order ID is -OD305418495711652000. They delivered me wrong product ,I.e delivered me a bag which is smaller than what I ordered. At the Tim of receiving the bag , I told the delivery guy that it is small, he told me don't worry just order for the replacement and they will replace it. I called Flipkart regarding this issue they told me this product is out of stock so wait till this bag come in stock or go for the refund. I agreed to wait . when the product came in the stock I got a confirmation ,I called Flipkart on 16th march 2016 they told me your replacement process is initiated and u will get a call and confirmation mail from our side in 24 hrs. But nobody called . again I called them today and now they are saying we can't replace the product as the price of the product is increased and you can only get refund. I don't need refund I want abag . they knew that I was in hurry(I told them earlier while placing the order that I need it urgently .) they deliberately delayed it and send me smaller bag. This is totally a fraudulent activity done by Flipkart in the name of seller. They cheated me and took my money.