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ID: # IMC000004577

Mental harassment by Flipkart

Hello team, I had ordered a pair of shoes. I had to return them due to size issues. I raised a return request, but, Flipkart isn't arranging the pick up and hence my amount isn't getting refunded. Flipkart says refund will be done once pick up is completed, but pick up itself isn't happening and my amount is stuck. Thrice return request is cancelled without my approval. It's been more than a month now and Flipkart says the same old story that "refund will b done after pick up is completed". Not even a single call from the pick up team I have received yet and return requests are getting cancelled every now and then. When I call Flipkart customer care service, I have to tell my issue to each and every executive that talks to me; moreover executives put me on hold for 20-30 minutes, and then calls get disconnected and nobody calls me back and I have to come again with my issue to the new executive that I talk with. I have been mentally harassed by Flipkart. I have to leave my all work behind to get my hard earned money back. Kindly help me ASAP.

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