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ID: # IMC000001914

Cheated by Paytm

I have done d2h (Videocon) recharge on 28Jan 2017 through paytm wallet. My money got deducted from my paytm wallet but recharge still not done. When I have contacted paytm they said my recharge was successful and suggest me to contact my operator. My operator said recharge money not came to there account and that’s why it is not reflecting. As paytm is a 3rd party for them so they cannot provide any further information regarding this. I have sent many emails and messages to paytm but always they are sending same robotic reply. Even after requesting for call back so many times they not even once call back. Every time they replied that there ends recharge has been done successfully so I need to contact my operator. I still do not know where is my money gone. I am very sure it is paytm technical fault and they trying to put the blame on operator. I have done so many recharge in past through bank for d2h and none of them failed. Paytm is playing with our hard earn money. Please resolve my case and return my money from paytm. Order no – 2654719233.