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ID: # IMC000001788

Product not delivered

Hi, I want to file complaint against Paytm. I had placed an order for Power Bank with Paytm on 12th Sep 2016. On 15th I received an SMS from Paytm team stating that the product has beem delivered to me however it has not been done till now. I have been escalating this issue for last 15-20 days to the Paytm customer care via phone/email and they only say we need 24-48 hrs and I will receive an update but I never did. Also I sent them email but I did not receive any update on that as well. Now I want a solution ot Proof of Delivery for the same. Thanks, Karan Parvesh 82855-22450