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ID: # IMC000001920


This is regarding my first & last order No. *********** from jabong.com order is placed on 12 feb 2017 and delivered on 14 feb 2017. Brief up :- I had ordered Nike fs lite Run 3 shoes worth of Rs.4040. But unfortunately I was delivered wrong product of some local brand 4G whose worth must be around is Rs.150-200. When I raised the complaint with the Jabong customer care, they rejected to admit their mistake and even rejected to give me money back. When I told them I want the video footage of the warehouse where the product has been packed & shipped, they didn't even share that also. One more thing, the product which I have received has a outer packing of Jabong & not the NIKE which holds a very strong probability that clear case of cheating has been attempted by Jabong.com Till date I've been issued 3 Ticket/Complaint No. which are as follows :- 1. 38796321 - issued on 21 Feb 2. 38718967 - issued on 18 Feb 3. 38587942 - issued on 14 Feb but still no Action has been taken yet. They are not even sharing any proof or legal evidence with me which clearly is a violence of consumer Right. It's been more than 7 days, & I am fed up now. They are clearly punishable under the act of 415, 420 IPC. I request you to please get me justice and help me to get back my hard earned money. Thanking you Sidharth Batra ***********