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ID: # IMC000001847

Fraud E-commerce Website

Hello This is to notify you guys with the issues i am facing with an E-commerce website Myntra . I had ordered a product on 15th November 2016 with the Order No :- 150345229 and it was supposed to be delivered on 23rd November 2016 but it wasn't and when I called at that time they informed me that your product is delayed and will be deliver to you by 26th November . Isn't there duty to Update the customer ?? On 26th also my product is not being delivered and its 6th December today . Each and every time i called these guys and they give me an excuse that the product is at Indian Post , and being Delayed from there and we need 24 or 48 hours to solve the problem , almost 15 days went but there time period is not completed . I ask them to refund my money and cancel the product delivery , again they give me an same stupid excuse that product is at Indian Post and as it was shipped we can't cancel the order until and unless it will be delivered , and again ask me for 24 to 48 hours , I don't know what these guys are doing by sitting over there .I had an word with there exclamation Team Members "Akhil , Vijayta, Jyoti, Takseen " and there 24 to 48 hrs are not over yet , Indian Post will not deliver it for one month so they will not refund my money back . I deal with myntra i need my refund from them . Each and every time doing fake promises and sending me computerised mails and also the pathetic behaviour of there Customer care service , they checked my patience level to its peak . Please i request you guys to take an Strict action against these Fraud people and this Fraud site . Hope you guys will able to resolve my matter with them inspite of there stupid excuses. Regards Kaveri