ID: # IMC000000695

Duplicate Fake product received

I have purchased Sony MDR XB 30 earphone from PAYTM website via online transaction, However I have received duplicate product from Paytm with the low Quality. My payment was deducted from the account. I asked for the replacement, however Paytm refused to replace the product, instead of they are refunding my money in paytm wallet, this is unfair, I want the correct original product back with the same cost.