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ID: # IMC000005219

No refund after cancellation

I ordered a smartwatch from this company..i paid online..1599rs got decuted..then i went to track my order..but i couldn't log in to the website neither could i reset password...so i couldn't cancel it from my ac on ur website...i mailed you about this and about cancellation 2 times and also called your customer care several time but no one picked up the call however the phone rang continuously..so when the message of delivery came i cancelled my delivery by calling the delivering agent..and now as i cancelled the product want the amout deducted in my account... Or revert back with the time till when the amount will get back... Cancelled the order 3 times by calling delivery guy but all they say is they cancelled it and i get a delivery message for the product ..every time i cancel it