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vivo mobile india private limited
ID: # IMC000004519

Defected Vivo V15 Pro mobile received with crack. After some days mobile screen is not working

Bought Vivo V15 Pro from Dealer "R.R. Mobile World"(Reciept file is attached)GS Palya, Konappana agrahara, Electronci city Banglore India. While buying mobile working good. After next day I saw Small crack in mobile which is difficult to identify and it is showing blue color and after some time display is not working. There is no device hardware issue happen in our side. We explained this to Dealer & Vivo service center. They are telling it is hardware issue and not ready to fix this from their side for free. Please help me to fixing this as this is not happened from our side. (Mobile & IMEI images are attached)

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