About Us

 

Iamcheated.com was conceived in the year 2013 to provide consumers a hassle-free platform to shout out their concerns and get them heard. The idea was incubated for a couple of years before we formally kicked off in April 2015. They say, if you hold on an idea for long it refines for better and if you hold on for longer, you eventually kill your own brainchild. Iamcheated.com was refined every single day for better and before we set our foot in this space, we ensured we engage with every single stake holder of ours with utmost respect and authority.

In a nutshell, we connect the dissatisfied consumers to the brand owners. Iamcheated.com provides both the consumers and the brand owners a chance to speak to each other. No more cheating - Happy Consumers! No more fake complaints and bad-mouthing - Happy Brand Owners! We believe the world is rested on a thread of trust and we endeavour hard to not let the thread be broken!

 
 
 

FAQs

1. What is Iamcheated.com?

Iamcheated.com is a free online platform wherein a customer who is seeking resolution of a complaint can post the complaint/dissatisfaction against any brand/company. Once the complaint is posted on our website, it is immediately sent to the concerned brand/company for resolution. Iamcheated.com has a large pool of registered brand who themselves look regularly for any complaint against them. They then resolve your complaint.

Usually it takes less than 5 working days before the complainant gets a response from the company/brand. The customer is also given a choice to connect to a lawyer for free legal advice in case he/she is not satisfied with the response from the company in 5 working days.

2. Why should I choose Iamcheated.com?

Iamcheated.com is the only free consumer redressal platform of India with 10 lacs+ registered Companies and more than 50,000+ registered Consumers. We do not charge a single rupee from the consumers, be it for any type of complaints against any brand, and still are able to in to every 4 of the 5 complaints posted on our website. Iamcheated.com follows a methodology wherein every complaint posted by a consumer is thoroughly scrutinized to ensure there is no fake complaint. This enhances the brand's trust in us and they work tirelessly to resolve each complaint posted on our website.

In case a consumer is not satisfied with the Company's response, Iamcheated.com has a pool of registered legal experts who provide free legal assistance to the complainants if asked for. Above all, Iamcheated.com values your time and ensures every complainant hears back from the brand/company within 5 working days.

3. How can I post my complaint against any brand?

Any consumer can post a complaint by clicking on "Lodge your Complaint" tab on our home page. When you log in for the first time there is a 30 second registration process which is very important for us to maintain the authenticity of every complaint posted. After successful registration, you can log-in to our web site which is facilitated by a One Time Password (OTP) sent to your registered mobile number/e-mail and post your complaint. Your complaint will then reflect in your dashboard.

4. How much time does it usually take before my complaint is resolved?

Usually it takes less than 5 working days after the complaint is posted on our website for the consumer to hear back from the concerned brand/company. Incase further clarification is not sought by the company the complaint is usually resolved in 5 working days.

5. Does Iamcheated.com guarantee that every complaint posted will be resolved?

No, Iamcheated.com does not guarantee that every complaint posted on its website will be resolved. But, our experience says, in more than 80% cases brands take the complaints very seriously to avoid bad-mouthing and protection of their reputation and a majority of such complaints are resolved.

6. I feel, I have been cheated when I purchased a Holiday Trip to Ladakh from an online travel portal, can I post the complaint on Iamcheated.com?

Yes. You can post your complaint against any company/brand offering any kind of service or product. You just need to select the company/brand from the drop down menu while lodging your complaint.

7.What if, the company which cheated me is not there in the drop down menu while submitting the complaint?

Though we are working tirelessly to include as many companies/brands as we can, thereare chances that the company you wish to complain against is not present in the drop down. In such cases, you can type the registered name of the company in the box provided and post your complaint. Our team will then verify the details and shall approve it within 48 hours. We ensure, you would not have to type it again the next time you visit!

8. What if my complaint is not resolved by the company after 7 days of posting it?

Usually, it does not take more than 5 working days before you hear back from the company.It might take longer to resolve the complaint depending on the severity of the complaint. In case you are not satisfied with the pace of progress of your complaint, you are provided with a 'Consult a Lawyer' button in your dashboard. You can then seek legal advice for free regarding your complaint from one of our registered legal Experts. Or you can shout out in the social media. Remember, Bad Mouthing is the most haunted demon for any company/brand!

9. How do you ensure the privacy of my contact details?

We do not share any consumer's contact details with anyone other than the concerned brand/company owners against whom the complaint has been filed. The brand/company owners' details are verified before we send across your contact details to them as well. Sharing your contact information with the concerned company is necessary in order to facilitate them in resolving your complaint. No other person shall in any means will be able to see your details other than your name and the city. Selling or renting the database is strictly against our ethics and so we do not indulge in such activities.

 
 

Terms & Conditions

 

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING IAMCHEATED.COM

A . APPROVAL OF TERMS

1.1 Your use of services offered by IamCheated.com (referred to Services in this document) is subject to the terms of a legal agreement between you and IamCheated.com. By using this website owned by IamCheated.com. you signify that you have read, understood and agree to be bound by all of the terms and conditions as set forth in this Terms of Use. The name 'IamCheated.com' has been used interchangeably with 'www.IamCheated.com'. IamCheated.com may change the Terms of Use at any time and without notice, effective upon the posting of the revised Terms of Use.

1.2 It is your responsibility to periodically check our website at www.IamCheated.com, to determine if you have the most current version of website. If you do not agree to this Terms of Use, please do not use this website.

 

B. PROVISION OF THE SERVICES BEING OFFERED BY IAMCHEATED.COM

2.1 As part of this continuing process, you acknowledge and agree that IamCheated.com may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at IamCheated.com's sole discretion, without prior notice to you. You may stop using the Services at any time by stopping to visit the website.
2.2 By using IamCheated.com's services you agree to the following disclaimer: IamCheated.com disclaims any liability for any information that may have become outdated at the time of provision of information or since the last time the particular piece of information was updated. IamCheated.com reserves the right to make changes and corrections to any part of the content of this website at any time without prior notice. All company names, logos or as the case may be are/may be registered trademarks/copyrights of respective owners. Unless stated otherwise, all pictures and information contained on this Website are believed to be in the public domain as either promotional materials, publicity photos or press media stock. Please email at Contact@IamCheated.com or correspond to Suvision Holding Private Limited no.50, Vinay Arcade KH Road, Shantinagar Bangalore,India-560027 in order to provide a takedown request if you are the copyright owner of any content on this Website and you think the use of the above material violates your copyright in any way.
2.3 You agree and acknowledge that your use of IamCheated.com may involve interaction with personnel employed or engaged by us for the purpose of providing responses to your queries. Any information provided by us reflects information available with us at a particular time, and may not be accurate neither does it represent a communication or commitment from the original providers of the goods or services that are a subject matter of your queries.
2.4 We disclaim any liability and will not be responsible for a failure of specific providers of goods and services listed on our website to perform or otherwise comply with the information provided by IamCheated.com.
2.5 IamCheated.com provides information in relation to brands, goods and services for informational purposes and for the purposes of enhancing choice and customer experience. While certain Vendors may provide identical or similar services as a part of or additional to their offerings, you expressly agree and acknowledge that IamCheated.com is not providing any part of the service offerings on their behalf unless expressly stated otherwise, whether or not such offerings are similar to or overlap with the offerings of IamCheated.com

 

C. USE OF SERVICE

3.1 You agree that any registration information you give to IamCheated.com will always be accurate, correct and up to date. If you register on our website by using Twitter, Facebook or Google connect function, you acknowledge and agree to abide by the relevant terms and conditions for each of these websites, or any other social network site that we may utilize in the future.
3.2 You agree to use the Services only for purposes that are permitted by (a) the Terms of Use and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
3.3 You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).
3.4 You agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
3.5 You agree that you are solely responsible for (and that IamCheated.com has no responsibility to you or to any third party for) any breach of your obligations under the Terms of Use and for the consequences (including any loss or damage which IamCheated.com may suffer) of any such breach.
3.6 You agree to the use of your data in accordance with IamCheated.com's Privacy Policy.
3.7 You agree to use the website responsibly and not engage in harassment or abusive behaviour towards our personnel.
3.8 Your account may be disabled and Services may be terminated based upon the representations made by you. The following actions may result in termination of Services:
(i) Impersonating another person or entity with the effect of misleading users about the identity of the creator of content (including misleading account user names, voices and sounds used in broadcasts, and account profile information);
(ii) Impersonating the Services, our team member; (iii) You provide or send any content which may be harmful or detrimental to IamCheated.com or its business associates, or which violates any restriction or policy established by IamCheated.com or its business associates;
(iv Submission of any content that falsely expresses or implies that such content is sponsored or endorsed by us; and (v) Creating user accounts by automated means or under false or fraudulent pretences.

 

D. NO WARRANTIES

4.1 The website is provided subject to all of the terms set forth in the Terms of Use.
4.2 IamCheated.com makes no express or implied representations or warranties about its Services and disclaims any implied warranties, including, but not limited to, warranties or implied warranties of merchantability or fitness for a particular purpose or use or non-infringement. We do not authorize anyone to make a warranty on our behalf and you may not rely on any statement of warranty as a warranty by us.
4.3 We make no express or implied representations or warranties about providing information within the estimated time period as may be shown on the use of the website.
4.4 The company does not warrant that:
(i) This website will be constantly available, or available at all;
(ii) that the information in this website is complete, true, accurate;
(iii) our opt-out choices will be successfully executed in all cases; and/or
(iv) iamcheated.com does not warrant that the Website is free of defects or errors.

 
 

Disclaimer

 

Though Iamcheated.com strives most to authenticate every complaint posted on its website, it shall not be liable in case of any fraudulent post by any user on the website. The contents posted by users are their own views and Iamcheated.com shall not be held responsible in case of any defamation of a particular brand/company. If a company/brand feels so, Iamcheated.com will provide full contact details as available with us in utmost responsibility and shall take actions against such user if proven guilty.

 
 

Privacy Policy

 
  • Iamcheated.com holds all the personal contact information (complainant's name and city) provided by you in privacy.
  • Your contact details shall only be shared with the brand owner/company owner for the purpose of resolution of your complaint.
  • Selling and renting out our database of customers' details is strictly against our ethics so we never do that.
 


 

Contact Us

 

Location
Iamcheated.com
No. 50, Vinay Arcade,KH Road
Shanthinagar, Bangalore
India - 560027

Email
contact@iamcheated.com

Contact
9845242014