Saturday, January 4, 2020, 10:23 AM
On the New Year's eve, 11-year-old Saisha who lives in a society in Noida's Sector 143 wanted to savour a Black Forest cake. Swiggy was dialed in and an order was made from a nearby cake shop with an extensive, mouth-watering menu. After half an hour or so, an apologetic call came from a Swiggy executive, saying he could not locate the shop in the map directed to him as there was no such shop visible. A so-called senior executive told the family that at least 4-5 riders went looking for the cake shop but to no avail, telling them to cancel the order. The same family told IANS that it went through another ordeal on Swiggy a couple of months back when a dinner order resulted in a shocker when the rider told them that he was standing next to the restaurant but it was not operational, telling the family to cancel the order.
Monday, December 30, 2019, 10:23 PM
While we look forward to the new year, we're afraid there's already some bad news. Even though demand suffered amid an economic slowdown, your daily essentials are expected to get costlier next year. Despite a cut in corporate tax, fast-moving consumer goods (FMCG) companies indicated a hike in prices, citing input cost pressures. Hence, you may find yourself paying more for some essential products. Leading dairy manufacturer Amul has already increased prices by Rs. 2/L across states while Mother Dairy, another industry leader, raised prices by Rs. 3/L in Delhi-NCR.
Thursday, December 19, 2019, 11:07 AM
The Delhi High Court has ordered Snapdeal founders Kunal Bahl and Rohit Bansal to personally appear before it on January 9, in a contempt case where two sellers had allegedly listed counterfeit Hindustan Unilever products on the platform by flouting a court order, two people in the know of the matter said. On Tuesday, Snapdeal’s lawyers filed a plea seeking exemption from personal appearance for Bahl and Bansal. The court is expected to hear that on January 7, one of the people said. In the case that has been ongoing for several months now, HUL claimed that the sellers had offered fake Indulekha-branded hair oil and hair cleanser on Snapdeal. The consumer goods company that owns the brand had made Snapdeal and its logistics partners party to the case.
Tuesday, December 3, 2019, 4:52 PM
Fashion e-commerce company, Myntra has launched ‘Alterations’, a new value-added service for its customers which will enable shoppers to opt for alteration services at their doorstep for apparel purchased on Myntra, the company said in a statement. The company has partnered with tailors for providing this service, enabling them to earn an additional income and grow their business. The feature is being rolled out ahead of Myntra’s End of Reason of Sale in December to make online shopping more convenient for its customers and attracting a cohort of offline-only customers to try online shopping. Customers will be able to opt for an alteration service once the product is delivered. The tailors will pick up the product from the customer’s residence after taking necessary measurements and deliver them to the customer, within 24 hours to 48 hours. The alteration service is being offered at no extra cost to customers.
Thursday, October 17, 2019, 10:20 AM
A week after her two-month-old pet dog was allegedly taken away by a food delivery executive, Vandana Shah has filed a public interest litigation (PIL) in Bombay High Court (HC) against food aggregator Zomato. Her plea is that identification documents, like Aadhaar, of delivery executives should be made available to customers. In the PIL, Shah has urged that while delivery professionals possess all details of those who have placed the orders, the latter have nothing on them. Shah’s pet beagle, Dottu, went missing on October 7 from her factory-cum-residential premises on Karve Road. She and her family took to social media, requesting help to trace the puppy. A day after the pet went missing, she was able to find out that Dottu had been taken away by a food delivery executive. She managed to track down details of the person in question and called him.
Thursday, October 3, 2019, 11:15 AM
In the face of increasing online frauds leading to financial losses, Indian tech giants have decided to come together to address the issue and save customers from such cybercrimes. A TOI report, citing people aware of the development, said that the companies who have taken cognizance of the issue are MakeMyTrip, OYO, Paytm, Swiggy, Zomato, and Uber. Last week, the companies together met the Reserve Bank of India (RBI) representatives and made a joint representation on the issue. The presentation also addressed the plan on how to curb these online frauds, which are reportedly engineered via fake toll-free numbers and serial bank account generators. These companies also shared a database of about 4,000 SIM card numbers and 350-400 bank account numbers with the RBI, State Bank of India (SBI) and the telecom companies. The tech giants have also reached out to Google about how its search engine is used by cybercriminals to make their fake toll-free numbers appear on top of search results.
Saturday, September 21, 2019, 5:45 PM
Under pressure from an upcoming likely ban on single use plastic, beverage makers Coca-Cola India, PepsiCo and Bisleri on Thursday announced the setting up of a packaging waste management entity, aimed at what they said would create an efficient value chain for collection of plastic waste and optimise recycling processes. All three companies extensively sell packaged water in PET bottles, which they say is almost entirely recycled. Sweeping restrictions on single-use plastic bottles could have a far-reaching impact on the way these companies sell water, and they are seeking clarity on whether the likely ban will have any impact on the polyethylene terephthalate (PET) bottles that they use.
Thursday, September 19, 2019, 10:12 AM
Next time when you order home delivery of pizza, take a good look at the product before consuming. The Additional District Consumer Disputes Redressal Forum in Nagpur slapped Rs 15,000 fine on the famous pizza chain Dominos for delivering a pizza with a dead fly on it which was fried with it. It included Rs 10,000 for physical and mental harassment and Rs 5,000 towards litigation. While partly allowing the complaint filed by Vivek Tiwari, a bench comprising president Shekhar Muley and members — Smita Chandekar and Avinash Prabhune — also asked the Dominos’ head office in Mumbai and its branch to refund Rs 723 with 12% interest from October 23, 2015, when the complained was lodged.
Thursday, September 19, 2019, 9:46 AM
Indian e-commerce apps lose almost half (45%) of users within first four weeks of install — with users either uninstalling the app or going dormant — making investments into e-commerce platforms a leaking bucket. Globally, 42% of those who install shopping apps quit in a month’s time. The fiercely competitive sector is witnessing high churn and reduced engagement, shows data shared with TOI by marketing analytics firm CleverTap. With almost 80% of online shopping transactions happening through mobile apps, engaging app users will be key differentiators for e-commerce players this festive season. Further, next billion users are also expected to be exposed to e-retail through mobile devices. App stickiness for e-commerce is low with only 14 in 100 users continuing to be active at the end of the first week of app install, data shows.
Wednesday, September 11, 2019, 10:32 AM
A 36-year-old Vice President of global investment bank Goldman Sachs, Ashwani Jhunjhunwala along with another former employee Vedanth Rungta have been arrested after being accused of siphoning off $ 5.4 million (approx. Rs 38.40 crore) through fraudulent transactions, according to the Bengaluru police. The main suspect Jhunjhunwala, who has been working with the company as VP – Foreign Exchange and Equity Settlements, for the past four years, is accused of committing the fraud after incurring losses of more than Rs 50 lakh in online poker and was believed to have been aided in the fraud by the former employee Rungta.