Friday, October 25, 2019, 10:30 AM
No, Cadbury is not distributing any chocolate for free. This is not the kind of fake message that is being circulated for the first time, but in the past there is a record of such incidents. Some messages claim that the Cadbury Company is distributing 5 baskets of chocolate on its 5-year anniversary, some have pulled the number down to 8, while some claim Cadbury is distributing a dozen boxes of chocolate on this occasion. However, the link given in the social media message says only the basket of chocolate distribution. In the past, companies like Amazon and Jet Airways have also been hit by such phony messages, where customers are offered a variety of freebies. Boom also spoke to those companies at the time, saying that no such proposal was made by the company.
Monday, October 14, 2019, 12:05 PM
The Reserve Bank of India (RBI) has directed large pre-paid instrument (PPI) issuers to set up an internal ombudsman mechanism to address customers' grievances. The banking regulator issued this diktat while announcing the monetary policy on October 4. A pre-payment issuer is typically a mobile wallet. Some of the popular and large PPI issuers are Paytm, Mobikwik, Zeta India, PayU, PhonePe and Amazon Pay. These large PPI issuers have been witnessing an enormous growth in their customer base and transaction scale, given the impetus around the digital agenda of the Government. The increased scale has led to a steady increase in customer complaints – a proportion of which is also related to fraud and misconduct. The internal ombudsman mechanism is imperative to ensure customer grievances are resolved in the most effective manner and within a defined timeframe.
Thursday, September 19, 2019, 10:12 AM
Next time when you order home delivery of pizza, take a good look at the product before consuming. The Additional District Consumer Disputes Redressal Forum in Nagpur slapped Rs 15,000 fine on the famous pizza chain Dominos for delivering a pizza with a dead fly on it which was fried with it. It included Rs 10,000 for physical and mental harassment and Rs 5,000 towards litigation. While partly allowing the complaint filed by Vivek Tiwari, a bench comprising president Shekhar Muley and members — Smita Chandekar and Avinash Prabhune — also asked the Dominos’ head office in Mumbai and its branch to refund Rs 723 with 12% interest from October 23, 2015, when the complained was lodged.
Wednesday, August 28, 2019, 5:59 PM
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Friday, July 19, 2019, 6:25 PM
E-commerce platform ShopClues has laid off about 200 employees as it struggles to rein in costs in the hyper-competitive online shopping segment in India. According to sources, ShopClues has sacked about 200 people as its efforts to find a buyer failed. When contacted, a ShopClues spokesperson said the company has been steadily reducing its workforce mostly in operating functions as it leverages gains from technology. "We have always been an employee-first company and have ensured that impacted employees, if any, are outplaced proactively," it added.
Tuesday, July 9, 2019, 7:18 PM
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Saturday, July 6, 2019, 6:45 PM
Actor Hrithik Roshan has been booked on the charge of cheating along with three officials of a health and wellness start-up, for which he was a brand ambassador, following a complaint by its client alleging that 'false promises' were made in the company advertisement regarding services of its fitness centre. The complainant alleged that he was not given daily workout sessions at Cult.Fit fitness centre though he had paid the fee for "unlimited" classes, but, the company claimed he had behaved "inappropriately and violently" with its staff and has "wrongly" dragged Roshan into the issue.
Saturday, July 6, 2019, 10:47 AM
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Tuesday, November 20, 2018, 7:36 PM
Online shopping is gaining popularity day by day. Now, most of the citizens prefer online shopping o ...
Saturday, June 30, 2018, 6:27 PM
Almost every business has unsatisfied customers. Even though companies try hard to keep their customers happy, sometimes things do not happen as plann ...