Brand Updates

 
Big Bazaar has been fined Rs 11,500 for charging Rs 18 for a carry bag

Monday, September 9, 2019, 7:24 PM

Big Bazaar has been fined Rs 11,500 for charging Rs 18 for a carry bag

Big Bazaar hypermarket in Chandigarh has been fined Rs 11,500 for charging a customer Rs 18 for a carry bag. The district consumer disputes redressal forum has directed the store to also refund the bag’s cost to complainant Sourav Kumar of Panchkula’s Sector 15. Many other big-brand shops such as Bata, Lifestyle, Domino’s, and Westside have also paid big penalties for putting a price on carry bag. Sourav had visited Big Bazaar on February 21, where the billing clerk demanded Rs 18 for a cloth bag to carry the purchased articles. He resisted, on the ground that it was displayed nowhere in the shop that carry bags were chargeable. Alleging deficiency in service and unfair trade practice on part of Big Bazaar, he filed a consumer complaint.

Blog

 
When can you file a consumer complaint in India?

Monday, January 14, 2019, 10:38 AM

When can you file a consumer complaint in India?

All people on this earth are consumers of goods and services in some way or the other. Unfortunately, not everyone is happy with the goods and service ...

Blog

 
How To Resolve Customer Complaints Effectively?

Saturday, June 30, 2018, 6:27 PM

How To Resolve Customer Complaints Effectively?

Almost every business has unsatisfied customers. Even though companies try hard to keep their customers happy, sometimes things do not happen as plann ...

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