Wednesday, August 14, 2019, 11:43 AM
Online food major Zomato moved the cybercrime police station alleging impersonation and fraud by a bogus customer care support helpline who allegedly is fleecing customers. The company, in its complaint, claimed that it does not have any customer care helpline phone numbers. But recently, it has received complaints from its customers about the presence of bogus/fake website and contact numbers on the internet guised as customer care websites/contact numbers of Zomato. The complaint filed by Zomato reads: “The customers approaching these websites and contact numbers for resolution of their grievances are being cheated and duped in different ways".
Saturday, August 3, 2019, 12:57 PM
A fake graphic claiming food delivery app Zomato’s sales have decreased by 60% in 10 hours after users started boycotting it has gone viral on Facebook. The post has gained around 10 thousand shares and around 9,400 reactions at the time of writing the article. But, Zomato is a private company and unlike publicly listed companies, it is not required to disclose its financial statements to the public. BOOM (fact-checking website) also searched with various keywords like ‘drop in Zomato sales’, ‘Zomato sales down by 60%’, and ‘Zomato sales’ and they did not find a single news articles on the same.
Tuesday, July 9, 2019, 6:26 PM
Food delivery platform Zomato has acquired Feeding India, a not-for-profit organisation with an aim to serve at least 100 million underprivileged people every month. With this acquisition, Zomato will fund the entire salaries of the team and some core initiatives, the company said on Monday. For example, Zomato will fund the development of the 'Feedi.ng' app which will connect donors and volunteers. Zomato said it will revamp the Feeding India website and start publishing quarterly financials on the website. "Zomato is aiming to get the first Feeding Global - Financial Transparency Report, out by October 2019," Zomato Founder and CEO Deepinder Goyal wrote in a blog post. The Feeding India team has been working with Zomato for about six months now.
Monday, July 8, 2019, 3:17 PM
A consumer court of Pune slapped a Rs 55,000 fine on food delivery platform Zomato along with a hotel for delivering non-vegetarian food to a lawyer who had ordered a vegetarian dish. According to media reports, the consumer court directed Zomato to pay the fine within 45 days to city-based lawyer Shanmukh Deshmukh who was delivered non-veg food not just once, but twice. He had ordered paneer butter masala but was delivered butter chicken instead. "Since the curries of both dishes look alike, he didn't realise it was a chicken dish and ate it," said the reports.